Return and Refund Policy
Original sales receipt must accompany returns. We accept returns for exchange or refund 7 calendar days after delivery of the product. Unless otherwise noted in the product description, all eligible items may be returned within 7 days. Some items may be non-returnable or subject to a different return period, as specified in the item's description. After 7 calendar days, we will offer an exchange or store credit only at our discretion.
Items must be in new, unaltered and unused condition. Definition of new, unaltered and unused condition is:
• Without showing signs of wear or damage in any way
• Within 7 calendar days of the delivery date (after 7 days, no returns are allowed)
• Must not be a special order or a custom order
If an item is received damaged or is incorrectly shipped by us, please contact customer support immediately. Items that are defective and shipped from us, or items that you did not order but received from us, will qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we receive it. There may be up to a 25% restocking fee for returned items that are not being exchanged and are not damaged.
Again you must contact us within 7 days if you intend to return any item back to our store. Items returned to us after 7 days and without contacting us will not be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
If you have any questions regarding our policy, please call us at (248) 912-1200.